Privacy Policy

Your Privacy

Last updated: 5 October 2018.

At janearandelovic.com.au, we are committed to protecting your privacy as a customer and online visitor. We use information collected to provide and improve services while adhering to the Australian Privacy Principles.

Information We Collect

During your use of this website or related services, we may collect personal data such as name, company name, email address, phone number, billing information, IP address, location, survey responses, support queries, comments, and social handles.

Services are not directed to people under 18. If personal data from a person under 18 is identified, it will be removed as quickly as possible.

How We Use Your Information

Personal information is used to deliver services, respond to requests, provide support, share updates you opted into, and improve your experience.

We also use aggregated, de-identified information for reporting, analytics, and service improvement.

Marketing communications are only sent when requested or subscribed to, and you can unsubscribe at any time.

Storage and Security

Reasonable security measures are used to protect personal data while in our control. Payment information is encrypted before transmission and is not stored on our servers.

Information may be processed outside Australia only where appropriate privacy protections are in place.

Personal information is retained only as long as necessary for service delivery, legal obligations, dispute resolution, and enforcement of agreements.

Cookies and Tracking

This site may use cookies and similar technologies to understand usage, support social sharing features, and improve website performance.

Cookies can be disabled via browser settings, though this may impact functionality.

Sharing and Disclosure

Personal data is not sold. Data may be disclosed to service providers where necessary to deliver requested services, process payments, comply with legal obligations, or protect legal rights.

In the event of a business transfer, relevant customer information may transfer under confidentiality obligations.

Third-Party Links

This website may link to third-party sites for convenience. We are not responsible for the privacy practices of those websites, and encourage users to read their policies separately.

Policy Updates

This privacy policy may be updated from time to time. Changes become effective when published on this website.

Contact

If you have questions about this policy or the handling of your personal data, please contact us via email at hello@janea.com.au.